Frequently Asked Questions
If you have any questions about our laundry services, please check here first. If you don't find the answers that you are looking for, please reach out to us.
Pickup and Delivery Questions
Our pickup and delivery laundry service is available Monday - Saturday from 6AM - 6PM.
To keep our delivery routes completely free for residents in Sacramento and our surrounding communities, we have a low $45 minimum order requirement. With our per bag rate, you can fill your 13-gallon bag with as much laundry as you need for $45. If the bag isn't completely full, it is still $45.
It’s incredibly simple! You just schedule a pickup on our website, customize your washing preferences, and place your dirty clothes out on your doorstep on your designated route day. Our professional drivers will pick up your bags, bring them to our facility for expert sorting, washing, and folding, and return your clothes fresh, clean, and neatly folded right back to your door.
For your very first order, you can place your dirty laundry in any disposable 13-gallon bag (like a clean trash bag). Your driver will collect it, and when we return your beautifully clean clothes, if you signed up for recurring service, we will deliver them in a complimentary, reusable Spin Me Round Laundry bag that you can use for all of your future orders!
Absolutely. We know that everyone likes their laundry done a certain way. When you create your account, you can select your preferred PowerPax detergent and fabric softener. We also offer hypoallergenic options for sensitive skin. Your preferences are saved to your profile, so your clothes are washed exactly the way you want them, every single time.
Your clean, fresh laundry will be returned in 24 hours. Orders picked up on Saturday will be returned on Monday.
Not at all. Most of our clients prefer the convenience of contact-free service. You can simply leave your laundry bags on your porch, by your front door, or with an apartment concierge, and specify the drop-off/pickup location in your online account notes. We will send you a text notification the moment your driver picks up or delivers your clothes.
We proudly offer our premium laundry pickup and delivery services across the Greater Sacramento region. Our regular service routes cover Sacramento, Elk Grove, Woodland, and Galt, CA.
When you place your order, we will ask for your credit/debit card information. You card will not be charged until your order has been completed.
If you are signed up for recurring service you can go to your account and suspend your service until you return.
